Refund & Cancellation Policy


Last Updated: 11.08.2025


At ProfilePixel (“we,” “our,” “us”), we strive to deliver a high-quality service that meets your expectations. This Refund & Cancellation Policy explains the conditions under which you may request a refund or cancel your subscription. By purchasing or using our services, you agree to the terms outlined below.


1. Subscription Cancellation

  • You may cancel your subscription at any time by logging into your account or contacting our support team at info@profilepixel.com
  • Upon cancellation, your account will remain active until the end of your current billing cycle.
  • No further charges will be made after the cancellation date.


2. Refund Eligibility

We offer refunds only under the following circumstances:

  • Duplicate Payment – If you were charged more than once for the same subscription period.
  • Technical Issues – If you experience service downtime or major technical errors that prevent you from using the Service, and our support team cannot resolve the issue within a reasonable time.
  • Non-Activation – If your purchased subscription was not activated or services were not delivered.


3. Non-Refundable Situations

Refunds will not be issued for:

  • Change of mind after purchase.
  • Dissatisfaction with design or features if the service is functioning as described.
  • Incomplete use of the Service during your subscription period.
  • Expired or lapsed subscriptions.


4. Refund Process

  • All refund requests must be sent via email to [Insert Email Address] with proof of payment and a detailed explanation.
  • Approved refunds will be processed within 7–14 business days to your original payment method.
  • Processing times may vary depending on your bank or payment provider.


5. Changes to This Policy

We reserve the right to modify or update this Refund & Cancellation Policy at any time. Updates will be posted on this page with the revised “Last Updated” date.


6. Contact Us

If you have any questions about this policy or need assistance with a refund/cancellation request, please contact:

Email: info@profilepixel.com

Website: https://profilepixel.com